VV Live Privacy Policy
Privacy Policy
Last updated: Jan 2023
This VV Live Live Privacy Policy explains how VV Live (“VV Live”,
“we”, or”us”) process any personal data we collect from visitors
and any applications, services
provided in relation to the website (collectively, the “VV Live
Services”).
We value the privacy of users, subscribers, publishers, members,
and others who visit and use the VV Live Services (collectively or
individually, “you” or “users”) and want you to be familiar with
how we collect, use, and disclose personal information from and
about you.
You may share personal information when using the VV Live
Services. One example is when you provide information about
yourself as part of the VV Live account creation process. Another
is when you take certain actions on the VV Live Services that are
public or intended to be public in nature, such as when you
broadcast content, post profile information, follow a channel,
or subscribe to a broadcast channel. Given the social nature of
some of the VV Live Services, that information may be collected,
used, or disclosed by others who are part of that social
interaction. In addition, some features of the VV Live Services
are designed to provide others with information about user
activity, such as identifying the user who created a particular
Clip or the subscription status of users for a given channel. We
encourage you to be mindful of this when considering your
activity on the VV Live Services.
Contact Information
YU LE NETWORK(HONG KONG) LIMITED
UNIT 1507C,15/F,EASTCORE 398 KWUN TONG ROAD KWUN TONG KL
If you have any questions about how we use your personal data,
please contact bittlenevils@hotmail.com.
Table of content
What Information Do We Collect
How We Use Your Information
How We Share Your Information
International Data Transfers
Links to Other Websites or Application
Data Security
Your Choices
Your Rights
Children
Retention of Your information
Changes and Updates to This Privacy Policy
Governing law and dispute resolution
What Information Do We Collect
We obtain information about you through the means discussed
below when we provide the VV Live Services. Please note that we
need certain types of information so that we can provide the
VV Live Services to you.
1.User-provided Information
2.Automatically Collected Informationfor Legitimate Interests
User-provided Information
You consent to provide some or all of the following Personal
Information when you create an account on the App or use VV Live
Services, such as uploading contents on the App or contact us
for technical support:
-
Registration information, such as your date of birth, phone
number (or email, if applicable), password, user identifier
and language;
-
Profile information, such as your alias, profile images,
gender, hometown, self-introduction, social media
information, education, and career;
-
User-generated contents (“UGC”), such as comments, texts,
messages, pictures, images, videos, sounds, code or other
data or materials that you upload, distribute or stream on
the App when you use VV Live Services;
-
Facial data, such as when you use some features provided by
us to create special effects or emojis for your streaming
section or pictures that you uploaded on VV Live Services, but
such data will only be processed offline to fulfill the
special effects or emojis and we will not use it for other
purposes unless we have obtained your explicit consent or
turn this into de-identified data; further, we will not use
your facial data for marketing or advertising, nor will we
share such data with any third party;
-
Payment information, such as bank account number, Paypal or
other payment information where required for payment;
-
Transaction information such as the transaction serial
number and transaction historical records after you
purchased Paid Services;
-
Your social network contacts with your permission, when you
activate the “Discover Friends” function and allow us to
access your contacts;
-
Your Global Positioning System (GPS) information, after you
permit us to do so but you may change the access to your GPS
information via the settings on your mobile device;
-
Your opt-in choices and correspondence with us, such as
information used to verify with your account or to resolve
your feedback or complaints; and
-
Information you provide when participating in in-app surveys
and activities.
-
Information you provide from social media when you
create a VV Live account by connecting with a third-party
social media, such as Facebook, Instagram, Twitter,
Google, or if you link a VV Live account with a
third-party social media account;
Automatically Collected Information for Legitimate Interests
We may collect some or all of the following Personal Information
about you when you use VV Live Services for legitimate interests:
-
Network activity information, such as your browsing history,
search history, the videos or pages you visited, the date
and time of your visits, other users’ accounts that you
subscribed to, and information regarding your interaction
with other users;
-
Information from Other Sources: We may obtain additional
information from third parties and sources other than the
VV Live Services. For example, we may obtain additional
information from games or services you use, or social media
networks (such as Facebook) for which you have approved our
access. When you access the VV Live Services through social
media networks or when you connect the VV Live Services to
social media networks, you are authorizing VV Live to collect,
store, and use such additional information and content in
accordance with this Privacy Policy
-
Device identifiers, such as your operating system, browser
type, brand, model and serial number of your mobile
device,Internet Protocol (IP) address, mobile carrier,
screen resolution, language setting, IMEI number, IMSI
number, and media access control address;
-
Information regarding your access to and use of other apps;
-
Other location information, such as the information based on
your SIM card;
-
Mobile advertising identifiers, which are used by mobile
operating systems and made available to advertising
providers to gather metrics on mobile apps (Apple’s IDFA or
Google’s AAID) to help us and advertisers provide ads that
may be more relevant to your interests;
-
Metadata, associating with the UGC you provided us, which
describes other data and provides information about how,
when, and by whom the piece of UGC was collected and how
that UGC was formatted, such as hashtags used to label the
keywords to the video and captions; and
-
Cookies, small pieces of data to enable us to provide
certain features, which are collected by us or our
business partners to measure and understand the web
pages you click on and how you use VV Live Services,
enhance your experience using VV Live Services.
We may also collect, use and share your information to produce
and share aggregated insights that do not identify you.
Aggregated data may be derived from your Personal Information
but is not considered Personal Information as this data does not
directly or indirectly reveal your identity. For example, we may
aggregate your usage data to calculate the percentage of users
accessing a specific website feature, to generate statistics
about our users, to calculate the percentage of users accessing
a specific website feature, or to calculate ad impressions
served or clicked on.
Storage and access to cookies that are set in connection with
the VV Live Services are governed by the VV Live Live Cookie Policy.
How We Use Your Information
We will only use your Personal Information when the applicable
laws allow us to. In general, we use your Personal Information
for the following purposes:
-
Provision of services: to present VV Live Services and its
contents to you, including any interactive features on VV Live
Services, and to provide you with information, products or
services that you allow us to; we also collect and use
Personal Information to verify your eligibility and deliver
prizes in connection with promotion activities and
sweepstakes;
-
Improvement of services: to improve and personalize our
services by presenting new services, information,
recommendations, and feedback;
-
Customer management: to manage a registered user’s account,
to provide customer support and notices to the registered
user about his account or subscription, and notices about
changes to VV Live Services or any other product or service we
offer or provide through it;
-
Communication: to communicate and interact with you
directly, for an example, we may send notifications
regarding upcoming changes, promotion activities or
improvements on VV Live Services;
-
Content review: to review pictures, images and contents
posted or generated on VV Live Services to ensure that we
comply with any applicable content regulations in any
relevant jurisdiction;
-
Customization of content: to perform research and analysis
about your use of, or interest in contents, products,
advertising, or services available on VV Live Services in
order to develop and display content tailored to your
interests on our Website and App;
-
Performance Analysis: to determine whether users of VV Live
Services are unique, or whether the same user is using VV Live
Services on multiple occasions, and to monitor aggregate
metrics such as total number of visitors, number of videos
viewed, demographic patterns;
-
Functionality and security: to identify users not meeting
the age limit, to diagnose or fix technology problems, and
to detect, prevent, and respond to actual or potential
fraud, illegal activities, or intellectual property
infringement;
-
Compliance: to enforce our terms of use and to comply with
our legal obligations;
-
Aggregation: to aggregate information we collect about you
to which one or more purposes described above.
-
Cookie: We and our vendors and service providers use cookies
and other similar technologies (e.g., web beacons, flash
cookies, etc.) (“Cookies”) to automatically collect
information, measure and analyze which web pages you click
on and how you use the Platform, enhance your experience
using the Platform and improve our services. Cookies are
small files which, when placed on your device, enable the
Platform to provide certain features and functionality. Web
beacons are very small images or small pieces of data
embedded in images, also known as “pixel tags” or “clear
GIFs,” that can recognize Cookies, the time and date a page
is viewed, a description of the page where the pixel tag is
placed, and similar information from your computer or
device. By using the Platform, you consent to our use of
Cookies.
Additionally, We link your contact or subscriber information
with your activity on our Platform across all your devices,
using your email or other log-in or device information. We are
not responsible for the privacy practices of these third
parties, and the information practices of these third parties
are not covered by this Privacy Policy.
You may be able to refuse or disable Cookies by adjusting your
browser settings. Because each browser is different, please
consult the instructions provided by your browser. Please note
that you may need to take additional steps to refuse or disable
certain types of Cookies. In addition, your opt-out selection is
specific to the particular browser or device that you are using
when you opt out, so you may need to opt-out separately for each
of browser or device. If you choose to refuse, disable, or
delete Cookies, some of the functionality of the Platform may no
longer be available to you.
Note that we may process your Personal Information for more than
one lawful ground depending on the specific purpose for which we
use your Personal Information.
How We Share Your Information
-
Please note that if your profile is public, your content
will be visible to anyone on the Platform and may also be
accessed or shared by your friends and followers as well as
third parties such as search engines, content aggregators
and news sites. You can change who can see a video or a
picture each time you upload a video
-
We may also share your information with other members,
subsidiaries, or affiliates of our corporate group, to
improve, optimize the Platform and to prevent illegal use.
-
We may share your Personal Information outside of VV Live
Services when we have your consent, either express or
implied.
-
We may disclose your Personal Information to members of our
corporate group (that is, entities that control, are
controlled by, or are under common control with us) to the
extent this is necessary for services, customer management,
customization of content, advertising, analytics,
verifications, functionality and security, and compliance.
-
We may disclose your Personal Information to our authorized
service providers that perform certain services on our
behalf. These services may include fulfilling orders,
processing credit card payments, customization of content,
analytics, security, map navigation, data storage and cloud
services, supporting our functionality, and other features
offered through VV Live Services. These service providers may
have access to Personal Information needed to perform their
functions but are not permitted to share or use such
information for any other purposes. However, if you connect
to a third-party service through VV Live Servicesor otherwise
links your VV Live account with a third-party service, you are
requesting and authorizing us to share or grant access to
information on your behalf with such third party. We may
also send information about the content that you watched or
your activities on VV Live Services to such third party in
order to upgrade your experience on VV Live Services.
-
We may disclose or share your Personal Information to a
buyer or other successor in the event of a merger,
divestiture, restructuring, reorganization, dissolution or
other sale or transfer of some or all of our assets, whether
as a going concern or as part of bankruptcy, liquidation or
similar proceeding, in which Personal Information held by us
about our users is among the assets transferred. If such a
sale or transfer occur, we will use reasonable efforts to
try to ensure that the entity to which we transfer your
Personal Information uses information in a manner that is
consistent with this privacy policy.
-
We access, preserve and share your Personal Information with
regulators, law enforcement or others where we reasonably
believe such disclosure is needed to (a) comply with any
applicable law, regulation, legal process, or governmental
request, (b) enforce applicable terms of use, including
investigation of potential violations thereof, (c) detect,
prevent, or otherwise address illegal or suspected illegal
activities, security or technical issues, (d) protect
against harm to the rights, property or safety of our
company, our users, our employees, or other third parties;
or (e) to maintain and protect the security and integrity of
VV Live Services or infrastructure.
-
We may disclose aggregated information about our users. We
also may share aggregated information with third parties for
conducting general business analysis. This information does
not contain any Personal Information and may be used to
develop content and services that we hope you and other
users will find of interest.
International Data Transfers
By using VV Live Services you consent to the transfer of
information that we collect about you, including Personal
Information, to any country in which we, members of our
corporate group (that is, entities that control, are controlled
by, or are under common control with us) or our service
providers are located.
Links to Other Websites or Application
When you click on a link to any other website, mobile
application or third-party content through VV Live Services, you
will go to another website or other mobile application and
another entity may collect information from or about you. We
have no control over, do not review, and cannot be responsible
for, these third-party websites or mobile applications or their
contents. Please be aware that the terms of this privacy policy
do not apply to these third-party websites or mobile
applications or content, or to any collection of information
after you click on links to these third-party websites, mobile
applications or content.
Data Security
We take appropriate administrative, technical and physical
security measures to safeguard your Personal Information from
unauthorized access and disclosure. For example, only authorized
employees are permitted to access Personal Information, and they
may do so only for permitted business functions. In addition, we
use encryption in the transmission of certain your Personal
Information between your system and ours, and we use firewalls
to help prevent unauthorized persons from gaining access to your
Personal Information. Please be advised, however, that we cannot
fully eliminate security risks associated with the storage and
transmission of your Personal Information. You should use
caution whenever submitting information through VV Live Services
and take special care in deciding which information you provide
us with.
You are responsible for maintaining the secrecy of your password
and account information at all times.
Your Choices
You can set your browser to refuse all or some browser cookies
or to alert you when cookies are being sent. Please note that
your choice to disable cookies will be specific to the
particular browser or device that you are using when you disable
cookies, so you may need to separately disable cookies for each
type of browser or device. If you disable or refuse cookies,
please note that some parts of the Website may then be
inaccessible or not function properly.
You can at any time request to opt out from allowing us to send
you push notifications by adjusting the permissions in your
mobile device.
You can switch off GPS location, Microphone, Camera or other
similar functions on your mobile device if you do not wish to
share them. You can also hide your location, videos uploaded,
recent active time and other information by adjusting “Privacy”
setting.
You can choose not to provide us with Personal Information, but
that may result in you being unable to use certain features of
VV Live Services because such information may be required for you
to register as a user, purchase Paid Services, participate in a
promotion, survey, sweepstakes or make complaints.
You can change the mobile advertising identifiers in your mobile
device or limit advertising tracking through your mobile
device’s privacy settings. For more information on how to change
the advertising identifier privacy settings on your device,
please visit http://www.networkadvertising.org/mobile-choice or
http://youradchoices.com/appchoices.
You can make changes to your information, including accessing
your information, correcting or updating your information or
deleting your information by editing your profile in the App.
Your Rights
You may submit a request to access, modify or delete the
Personal Information we collect about you by (a) using Help or
Feedback function on VV Live Services or (b) by sending your
request to us via email at bittlenevils@hotmail.com. We will respond
to your request consistent with the applicable laws as soon as
practicable after proper verification procedures.
If you are a California resident, you may request us to disclose
the categories and specific pieces of Personal Information about
you that we collect or share to any third party for commercial
uses. You will need to send an email to bittlenevils@hotmail.com if
you wish to make such request, and format the subject line as
Identification of Personal Information+Californian+Your VV Live
ID. We may ask you to go through a verification process, such as
using your phone number and an instant pin, before we respond to
your request. Please note that we will not be able to handle
this kind of request if submitted through postal mail,
telephone, or facsimile.
If you are a California resident, you may also request us to
delete Personal Information that we have collected about you.
You will need to send an email to bittlenevils@hotmail.com if you wish
to make such request, and format the subject line as Deletion of
Personal Information+Californian+Your VV Live ID. You need to
describe in your email what Personal Information you wish us to
delete, and provide any supplementary information that helps us
to locate such piece of Personal Information, such as the date
you provided us with such piece of Personal Information and the
specific content of such piece of Personal Information. We may
ask you to go through a verification process, such as using your
phone number and an instant pin, before we respond to your
request. Please note that we will not be able to handle this
kind of request if submitted through postal mail, telephone, or
facsimile or if you fail to provide information in sufficient
details to permit us to locate the Personal Information
concerned. Further, we do not guarantee complete deletion of the
Personal Information concerned given that it may already be
shared or reposted by other users or third parties.
Users domiciled in California are encouraged to designate an
authorized agent to exercise their rights of privacy on their
behalf. To designate an authorized agent, you will need to
execute a valid, legally enforceable power of attorney (“POA”)
with your agent and submit this POA together with your request
to us. We will contact your agent once we confirm that your
request and the POA are valid in accordance with this privacy
policy and the applicable laws.
Children
We do not knowingly collect or maintain personal information
from persons under 18 years-of-age. If we learn that Personal
Information of persons under 18 has been collected on or through
the VV Live Services, we will take appropriate steps to delete
this information.
If you believe that we have inappropriately collected Personal
Information from a Young User, please contact us at
bittlenevils@hotmail.com.
Retention of Your information
We will retain your Personal Information for as long as
reasonably necessary for the purposes described in this privacy
policy, while we have a legitimate business need to do so in
connection with your account, or as required by laws (for
example, for legal, tax, accounting or other purposes),
whichever is the longer.
To determine the appropriate retention period for your Personal
Information, we will consider the amount, nature, and
sensitivity of the Personal Information, the potential risk of
harm from unauthorized use or disclosure of your Personal
Information, the purposes for which we use your Personal
Information and whether we can achieve those purposes through
other means, and the applicable legal requirements.
Changes and Updates to This Privacy Policy
We may modify or revise our privacy policy from time to time.
Although we may attempt to notify you when major changes are
made to this privacy policy, You should check the latest version
regularly, as they are binding on you.
If we change anything in our privacy policy, the date of change
will be reflected in the “last updated date”. By continuing to
access or use the Services after those changes become effective,
you agree to be bound by the revised Privacy Policy.